Returns

Household Spares Ltd
Unit 3
99 Gander Green Lane
Suton
Surrey
SM1 2ES

Please complete returns form for any returns
PDF Returns Form

30 days returns policy please read details below:

Faulty parts:
Items that are faulty within 30 days please contact us for replacement or refund
We will refund the return postage if we require the item back.
afters 30 days please see 12 Month Warranty Policy
 

If your order arrives and the goods are damaged please email us.
Please send a copy of the returns form with your item
 
Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 14 working days of receipt. we allow 30 days, You must retain proof of purchase to obtain refund.
There are exemptions; these include-
             We do not refund Special delivery postage
             We do not refund International delivery postage
           12 Month Warranty Policy

Please contact us before returning .


Warranty periods and warranty services are intended as a guide only and variations may occur. The warranty period applies from the date of purchase .
The warranty covers manufacturing defects only. Please note that this does not include consumables items such as batteries, bulbs, and ink cartridges unless .
The liability of Household Spares ltd,  spares4homes (or its appointed maintenance agent) is limited to the cost of repair and/or replacement of the product under warranty purchased from us. The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorized persons carry out any alterations and/or repairs. Also, the warranty is invalidated in the following cases:
 The warranty is invalidated if the defect is caused (howsoever) by misuse, neglect, and tampering or incorrect adjustment. It is invalidated if unauthorized persons carry out any alterations and/or repairs. Also, the warranty is invalidated in the following cases:

Please fill in the Fields on the returns form, print and send a copy of the form with your product/s

Please complete returns form for any returns
PDF Returns Form

All electrical components should be fitted by a competent electrician. Unless stated otherwise in the listing, the parts we sell  sold solely as replicas suitable for various manufacturers appliances.